Audience:

This course is designed for individuals seeking to become trusted advisors to their customers. It is recommended learning for all CommScope PartnerPRO Network partners and CommScope employees supporting the sale of SYSTIMAX solutions.

Pre-requisite experience:

No pre-requisite knowledge is required for this course.

Objectives:

• Learn why customers buy
• Cite the major customer needs for cabling infrastructure
• Discover the history of SYSTIMAX Solutions
• Learn the basic principles of structured cabling
• Understand cabling types and standards
• List technology and product innovations brought to the marketplace by SYSTIMAX Solutions
• Become familiar with the range of SYSTIMAX copper and fiber products
• Explore SYSTIMAX intelligent solutions
• Explain why performance matters
• Learn to apply the recommended customer engagement process for selling SYSTIMAX Solutions

Key Topics:

Throughout this course we will help you understand the areas that drive all customer buying decisions and how SYSTIMAX can have a positive impact for customers. We will give you a complete overview of the SYSTIMAX range of solutions and products.

We will cover why technical performance really does matter and explain the importance of going beyond industry standards. We will give you a view of where customers are heading and what technologies they will be using to meet their needs. As we wrap up the course, we will focus on customer needs and how best to make the case for SYSTIMAX solutions.

• Why Customers Buy
• Cabling Fundamentals
• SYSTIMAX Value Proposition
• SYSTIMAX Copper Solutions
• SYSTIMAX Fiber Solutions
• SYSTIMAX Intelligent Solutions
• Performance Matters – Twisted Pair
• Performance Matters – Fiber Optics
• Customer Engagement

How will I learn?

You will study this course online in a self- paced format. The course is made up of a number of webcast lessons and a final online multiple choice assessment giving immediate feedback.

Successful completion will require:

Any level of pass in the overall assessment score and completion of all webcasts.

Is this the right course for me?

If you are involved in selling or positioning the SYSTIMAX solution either as a Partner or CommScope in any capacity and need to understand the Enterprise infrastructure market, what aspects of this are important to the customer and better relate the benefits of the solution to the customer needs, then this course is for you.

Upon successful completion you will:

Receive a certificate that may be self-printed.

Effective June11th 2023, BICSI recognizes SP5602 - Systimax Sales Solutions training for the following BICSI Continuing Education Credits (CECs)

 

Course information:

BICSI CECs: 2 Event ID: OV-COMM-OC-0523-1

Certificate valid for 4 years

Estimated study time: 5 hours

Webcast duration: 2h:34m