Audience

This course is designed for individuals seeking to become trusted advisors to their data center customers. It is recommended learning for all CommScope PartnerPRO Network partners and CommScope employees supporting the sale of SYSTIMAX solutions to data centers.

Pre-requisite experience

No pre-requisite knowledge is required for this course.

Objectives

• Learn why, what and when data center customers need
• Cite the major customer trends for cabling infrastructure in the DC
• Discover the different types of datacenters and owners
• Learn the basic principles of data center functions, components, architecture and topologies
• Understand cabling types and standards used for data centers
• List CommScope technology and products that excel in DCs
• Become familiar with the range of SYSTIMAX DC fiber products
• Explore SYSTIMAX intelligent solution
• Explain why CommScope and it's partners matter in the DC ecosystem
• Learn to apply the recommended customer engagement process for selling cabling solutions to DCs

Key Topics:

Throughout this course we will help you understand the areas that drive all data center customer buying decisions, and how you can have a positive impact on customers. We will give you a complete overview of the SYSTIMAX range of DC solutions and products. We will give you a view of where data centers are heading and what technologies they will be using to meet their needs. As we wrap up the course, we will focus on customer needs and how best to make the case for SYSTIMAX DC solutions.

• DC Purpose and Applications
• Types of Data Centers
• Data Center Architecture
• Data Center Opportunities
• Empowering CommScope's Lead Portfolio Positioning
• Data Center Case Studies
• Lead Portfolio Product Demonstrations
• Understanding How We Win
• Customer First Approach
• Tools and Resources

How will I learn?

You will study this course online in a self-paced format spoken in English but with 'language assist script conversion'. The course is made up of a number of animated webcast lessons, supplemented by interactive quizzes and assessments. This course uses a ‘Credit Based Course Completion’ system which is designed to take the pressure off, so you can relax and enjoy studying the content. Simply by playing and completing all of the webcast material, will get you to a Bronze medal Pass. In addition, there will be fun quiz questions within the webcast which can gain you additional credits. Finally, you will need to attempt multiple choice questions and successful answers will gain you still further credits to rise above the Bronze level award.

Successful completion will require

At a minimum you will need to view and complete the webcast course content of all lessons - providing a Bronze level pass. Doing well in the quizzes and multiple choice assessments will raise your score level to Silver and Gold.

Is this the right course for me?

If you are involved in selling or positioning the SYSTIMAX solution either as a Partner or CommScope in any capacity and need to understand the DC infrastructure market, what aspects of this are important to the customer and better relate the benefits of the solution to the customer needs, then this course is for you.

Upon successful completion you will:

Receive a certificate that may be self-printed. For students who are employees of a company that is part of the PartnerPRO network, a digital ID badge is also provided to recognize the certification.

Effective Aug31st 2022, BICSI recognizes Data Center Fit training for BICSI continuing Education Credits (CECs).

Course information:

BICSI CECs: 3 Event ID: OV-COMM-NC-0822-2

Certificate valid for 5 years

Estimated study time: 9 Hours

Webcast duration: 7 Hours